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Les Amis
Les Amis

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café · gelateria · pâtisserie

Legal

Refunds & Cancellations

Last updated: 23 September 2026

Café orders (takeaway / delivery / dine-in)

You can cancel free of charge until the kitchen accepts your order. Once preparation begins, orders cannot be cancelled. If we cancel (item unavailable, address unserviceable) or an order is unreasonably delayed or incorrect, prepaid amounts are refunded in full.

Cake orders

Cakes are made to order. Cancellations 24 hours or more before the pickup/delivery time receive a full refund of amounts paid. Inside that window, the advance is non-refundable (ingredients are committed). Custom cakes cancelled after work has begun may be charged up to the quoted amount at our discretion.

Workshops

Cancellations 3 days or more before the workshop receive a full refund; after that, seats may be transferred to another attendee but are not refundable. If we cancel or reschedule a workshop, you choose between a full refund and a seat at the new date. If seats sell out while your payment is completing, the payment is refunded in full automatically.

How refunds are paid

Refunds go back to the original payment method via Razorpay, typically within 5–7 working days of initiation. For help, contact us (details below) with your order reference (LA-…, CK-… or WS-…).

Contact us

Les Amis is operated by Whipd Foods Private Limited, New 83, Pasumpon Muthuramalinga Thevar Rd, Austin Nagar, Raja Annamalaipuram, Chennai, Tamil Nadu 600028.