Legal
Where we deliver in Chennai, how hampers ship to Bangalore, Coimbatore, Hyderabad and Mumbai, and what it costs.
Updated 7 October 2026
At a glance
We deliver cakes within Chennai up to 20 km by road from the café. When you enter your address, we measure the distance and tell you before you pay whether we can deliver there. Cakes are not shipped outside Chennai.
Chennai Diwali hampers are delivered across Chennai, or kept ready for pickup at the café, on the day and in the time window you choose. They are not shipped outside Chennai.
Our outstation Diwali hampers ship only to Bangalore, Coimbatore, Hyderabad and Mumbai — checkout accepts pincodes starting 560… (Bangalore), 641… (Coimbatore), 500… (Hyderabad), 400… (Mumbai). Shipping is included in the hamper price — there is no separate shipping charge. Our Chennai hampers are for pickup or delivery within Chennai only.
Shipped hampers are packed and handed to our courier on the dispatch day you choose; they usually arrive in 2–4 days. We send you the courier tracking on WhatsApp once the hamper is on its way. Delivery times depend on the courier and can be longer for outlying pincodes.
Cake delivery is ₹60 per km (there and back), up to 20 km of driving distance from the café, rounded up to the whole kilometre — for example, 7.2 km is charged as 8 km = ₹480. Further than that, cakes are pickup only. The charge for your address is shown and added to your total before you pay. Chennai hamper delivery is a flat ₹149, free when your hampers and add-ons come to ₹2,500 or more before GST. GST applies to the food only, never to delivery or shipping charges.
Cakes are delivered on the date and at the time you choose when ordering. Our team confirms the order with you beforehand. Traffic or weather can occasionally cause a short delay; if that happens we will keep you informed.
Deliveries are made by our staff or a delivery partner. Please make sure someone is available at the address to receive the cake, and refrigerate it on arrival. If nobody is available, we will try to reach you; if we can't, the cake returns to the café for you to collect, and a second delivery may be charged.
If your cake arrives damaged or isn't what you ordered, contact us within 2 hours of delivery with a photo. If a shipped hamper arrives damaged in transit, contact us within 24 hours of delivery with photos of the box and its contents. We will replace it or refund you, as set out in our refund policy.
You can always choose to collect your order from the café instead, at New 83, Pasumpon Muthuramalinga Thevar Rd, Austin Nagar, Raja Annamalaipuram, Chennai, Tamil Nadu 600028, at no charge.
Talk to us
Call, message or email us — or find us at the café during opening hours.
Les Amis is operated by Whipd Foods Private Limited, New 83, Pasumpon Muthuramalinga Thevar Rd, Austin Nagar, Raja Annamalaipuram, Chennai, Tamil Nadu 600028.
FSSAI licence no. 12420002003225
GSTIN 33AACCW4530E1ZQ